Zia Chishti founded his first company Align Technology in 1997 in Silicon Valley. It creates clear plastic braces for straightening teeth by using advanced 3-D computer imaging. The technology now trademarked as Invisalign has helped millions of people straighten their teeth for a beautiful smile without enduring the pain and unsightly looks of the traditional steel brackets and wires used in orthodontics. Align Technology is now valued at $10 billion.
Afiniti uses artificial intelligence (AI) algorithms to enable real-time, optimized pairing of individual call center agents with individual customers in large enterprises for best results. When a customer contacts a call center, Afiniti matches his or her phone number with any information related to it from up to 100 databases, according to VentureBeat. These databases carry purchase history, income, credit history, social media profiles and other demographic information. Based on this information, Afiniti routes the call directly to an agent who has been determined, based on their own history, to be most effective in closing deals with customers who have similar characteristics.
Investors in Afiniti's latest round include GAM; McKinsey and Co; the Resource Group (TRG); G3 investments (run by Richard Gephardt); Elisabeth Murdoch; Sylvain Héfès; John Browne, former CEO of BP; Ivan Seidenfeld; and Larry Babbio, a former president of Verizon. The company has now raised more than $100 million, including the money previously raised, according to VentureBeat's sources.
|Zia Chishti and Kelsey Wirth
After graduating from Stanford Business School, Chishti wore braces when working as an investment banker at Morgan Stanley. When his braces were removed he wore a clear plastic retainer. He noticed that when he did not wear the retainer for several days his teeth would move. However, putting the retainer back on helped bring his teeth to their desired, straightened state. It was this observation that a clear plastic device was capable of moving his own teeth that led to Chishti to conceive a process that became the Invisalign System.
A background in computer science gave Chishti the insight that it was possible to design and manufacture an entire series of clear orthodontic devices similar to the retainer he wore, using 3- D computer graphics technology to straighten teeth. He and his co-founder Kelsey Wirth started Align Technology in 1997 to realize this vision. The process has now evolved to make extensive use of 3D printing for creating a series of braces to apply gentle pressure to straighten teeth over several months. In 2012 alone, the company printed 17 million transparent dental braces for patients.
Afiniti has deployed over 150 programs for some of the world’s largest businesses, according to the company website. The company says "we work with some of the biggest global brands across a wide range of sectors, including Airlines, Financial Services, Hospitality, Insurance, Politics, Retail, Satellite TV, Social Media, Telecommunications, and Utilities".
Big Names Board:
The company's board of directors includes heavyweights such as former Spanish Prime Minister Jose Maria Aznar, former US Treasury Secretary John Snow, Shine Group’s founder and former Chairman Elisabeth Murdoch and Ivan Seidenberg, the former chief executive officer of Verizon Communications Inc.
Zia Chishti is a serial entrepreneur of Pakistani origin. Prior to Afiniti, he founded or cofounded Align Technology, OrthoClear and The Resource Group (TRG). Afiniti, Zia's latest venture, has filed for IPO to raise additional funds at $1.6 billion valuation.
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