Thursday, May 5, 2022

SBP Governor Dr. Reza Baqir's 3-Year Term Saw Expansion & Modernization of Financial Services in Pakistan

Pakistan's chief central banker Dr. Reza Baqir's 3-year term saw a broad expansion and modernization of the nation's financial services industry. The impact of Baqir's policies can be seen in multiple sectors including agriculture, housing, manufacturing, exports, financial digitization and record-high investments in technology startups. Supported by Dr. Baqir's accommodative monetary policy during the COVID19 pandemic, Pakistan poverty headcount, as measured at the lower-middle-income class line of US$3.20 PPP 2011 per day, declined from 37% in FY2020 to 34% in FY2021, according to the World Bank's Pakistan Development Update 2022 released this month. The report said Pakistan's real GDP shrank by 1% in FY20, followed by 5.6% growth in FY21.  Pakistan’s economy created 5.5 million jobs during the past three years –on an average 1.84 million jobs a year, which is far higher than yearly average of creation of new jobs during the 2008-18 decade, according to the Labor Force Survey (LFS) published by the Pakistan Bureau of Statistics (PBS). 


SBP Accomplishments on Dr. Reza Baqir's Watch 1. Source: SBP


State Bank of Pakistan's TERF (Temporary Economic Refinance Facility) helped drive double-digit growth in large scale manufacturing (LSM) and its RDA (Roshan Digital Accounts) simplified overseas Pakistanis' investment and boosted the nation's foreign exchange reserves. 

SBP Accomplishments on Dr. Reza Baqir's Watch 2. Source: SBP


Under Dr. Reza Baqir's leadership, the SBP supported the Rozgar Scheme, Loan Extension and Restructuring Package, and RFCC (Refinance Facility to Counter Covid) to deal with the economic impact of the COVID pandemic. To promote digital payments, the SBP waived all charges for customers using online fund transfer services. Further, to ease on-boarding of new customers to use online banking channels, the SBP waived the requirement of biometric verification to activate internet and mobile banking accounts. 

World Bank Pakistan Update 2022:

A World Bank report released in April 2022 credited the PTI government led by former Prime Minister Imran Khan for timely policy measures, particularly the Ehsaas program, for mitigating the adverse socioeconomic impacts of the COVID-19 pandemic. Here's an excerpt of the report titled Pakistan Development Update 2022:  

"The State Bank of Pakistan (SBP) lowered the policy rate and announced supportive measures for the financial sector to help businesses and the Government expanded the national cash transfer program (Ehsaas) on an emergency basis. These measures contributed to economic growth rebounding to 5.6 percent in FY21.  However, long-standing structural weaknesses of the economy, particularly consumption-led growth, low private investment rates, and weak exports have constrained productivity growth and pose risks to a sustained recovery. Aggregate demand pressures have built up, in part due to previously accommodative fiscal and monetary policies, contributing to double-digit inflation and a sharp rise in the import bill with record-high trade deficits in H1 FY22 (Jul–Dec 2021). These have diminished the real purchasing power of households and weighed on the exchange rate and the country’s limited external buffers." 

Digital Banking:

Digital transactions in Pakistan soared 31.1% to Rs. 88 trillion or $500 Billion in fiscal year 2020-21, according to the nation's top central banker. “If the figure is $500 billion now, you can imagine the pace at which we are digitizing,” said Dr. Baqir Raza, Governor of the State Bank of Pakistan, adding that those transactions showed a year-on-year growth of 30.6% in volume and 31.1% in value. The nation's central bank also reported that the large-value payments segment, known as Real-time Inter-Bank Settlement Mechanism (PRISM),  saw growth of 60% by volume and 12.8% by value to Rs. 444.6 trillion or $2.5 trillion in FY 2020-21. There are several factors driving rapid shift to digital technology, including expanding digital infrastructure, new technologies and the government's efforts to document Pakistan's huge undocumented economy. Grey-listing of Pakistan by the Financial Action Task Force (FATF) has also played a role. 


Internet & Mobile Banking in Pakistan. Source: SBP

Digital Transactions Growth: 

Growth in digital transactions was led by major uptake in mobile banking (29% increase in the number of users and 133.6% and 178.7% hike in volume and value, respectively) and internet banking (32% increase in the number of users and 65.1% and 91.7% up in volume and value, respectively), according to the State Bank of Pakistan. “If the figure is $500 billion now, you can imagine the pace at which we are digitizing,” said Dr. Baqir Raza, the head of Pakistan's central bank.“Therefore, there is a huge potential for enhancing financial inclusion,” he added. 

E-Banking in Pakistan. Source: Dawn

Pakistan's central bankers have taken the plunge into the world of digital payments with their own offering: Raast. It aims to create an instant low-cost payment system that can seamlessly and securely connect government entities, a variety of banks, including microfinance banks (MFBs),  electronic money institutions (EMIs) and State Bank authorized payment service providers (PSPs) like 1Link and NIFT which may choose to take advantage of it.  Currency and coins in circulation account for about 43% of Pakistan's total money supply. The introduction of Raast is part of the government's effort to modernize and document the nation's cash-based informal economy. Undocumented economy poses a serious threat to the country because it creates opportunities for criminal activities and tax evasion. Digital financial services will also promote e-commerce in Pakistan. 

Raast Digital Payment System. Source: State Bank of Pakistan



Raast Digital Payments:

Raast is a system of digital payment infrastructure. It is essentially a pipe that is intended to connect government and financial institutions with consumers and merchants with each other to process payments instantly at very low cost.  

Raast will be boosted by Pakistan government's decision to use it to pay salaries, pensions and pay welfare recipients under Benazir Income Support and Ehsaas Emergency Cash programs. 


It has been developed in-house by the State Bank of Pakistan  in collaboration with Karandaaz, Bill & Melinda Gates Foundation and supported by the World Bank, the British government and the United Nations.

Private Payment Apps:

Several private payment apps, including EasyPaisa and JazzCash, are already operating in Pakistan. These apps lack interoperability with each other. Each operates in its own silo. Neither of these offer links to financial institutions and government entities. 

There are also several EMIs (Electronic Money institutions) in Pakistan. These include NayaPay, SadaPay and Finja.  EMIs are not banks, but can store deposits. These are not tied to any banks or telcos. They could all use back-end plumbing offered by Raast. 

Payment Service Providers (PSPs) :

1Link and NIFT payment and switch networks, supported by different groups of Pakistani financial institutions, currently process the bulk of credit/debit card and ATM transactions as well as e-payments in Pakistan. State Bank's Raast promises to be cheaper and faster than these networks. Raast also offers processing of e-payments by government entities. 

Raast Future Roadmap:

State Bank of Pakistan  intends to demonstrate Raast's usefulness by first processing government payments to individuals, including government employees and Ehsaas welfare beneficiaries, before expanding it for business applications.  SBP’s plan is to start person-to-person (P2P) payments using just the phone numbers in Q3/2021 and then bring merchants on board with QR codes by Q1/2022. 


Summary:

 Dr. Reza Baqir's 3 years as Pakistan's top central banker saw a broad expansion and modernization of the nation's financial services industry. The impact of Dr. Baqir's policies can been seen in multiple sectors including agriculture, housing, digitization and record-high investments in technology startups. Digital transactions in Pakistan soared 31% to $500 billion in FY 2020-21. Among the factors driving rapid shift to digital technology are: expanding digital infrastructure, new technologies and the government's efforts to document Pakistan's huge undocumented economy. Grey-listing of Pakistan by the Financial Action Task Force (FATF) has also played a role.  The State Bank of Pakistan's launch of Raast digital payment infrastructure represents a great leap forward for the use of financial technology (FinTech) and financial inclusion in the  country.  It will also promote e-commerce in Pakistan. Undocumented economy poses a serious threat to the country because it creates opportunities for criminal activities and tax evasion.  Raast is part of the government's effort to modernize payment systems and document the nation's cash-based informal economy. 

Speaking with CNN"s Julia Chatterly, the State Bank of Pakistan Governor Reza Baqar said last year that the Pakistani government is currently studying the idea of issuing central bank digital currency (CBDC). China is showing Pakistan the way with its CBDC. There will be an announcement on the country's CBDC in the next several months. Because CBDC is issued by the central bank, it can help the country fight crime and corruption. Pakistan is also promoting digital payments to enhance financial inclusion and document the economy. Eliminating digital payment fees during the covid pandemic has resulted in 100%-200% jump in such transactions. He said fintech companies and digital payment processors like Stripe are welcome to operate in Pakistan. It has the world's 5th largest population with young demographics offering tremendous growth opportunity.


Here's a brief video of Dr. Reza Baqir's CNN interview with Julia Chatterly:

https://youtu.be/BZ8MAi-_Qb4


21 comments:

Z Bukhari said...

It is time Pakistan fully adopts Digital Yuan and demonetises cash. We can achieve full integration and benefits of CPEC once this is done.

samir sardana said...

SBP and the RBI - A Dialectical Contrast - Part 1

The SBP has ETHICAL CREDIBILITY - but is constrained by extraneous factors !

The Job of the RBI (Robber Barons of India) is NOT to maintain price stability or peg the rupee or print the INR.INR is printed all over the world from BKK to Lagos.With 400 Billion USD anyone can peg the INR to anywhere they want.The Purpose of the RBI is to protect the Robber Barons of India, id.,est., Banias,Brahmins etc.,to enable them to loot the Indian People,on the pretext of new business ventures,to keep the wheels of commerce moving,and thus,ensure,a pittance of jobs and excess production capacities.

Furthermore,there is no agri policy in India – except to ensure the disaster of over production,to depress agri farm gate prices, which is to ensure that the input costs for the Robbers and Barons of India and the food costs of the middle classes,are as low as possible – at the cost of the misery,pain and blood of millions of farmers.

Since the Robbers and Barons of India,being bania and brahmin weasels and vermin, are INHERENTLY incompetent,they need various subsidies and protection in form of import duties and tax sops and FREE LOANS

How does the RBI protect the Robbers and Barons.The Indian Banking system does not do any commercial banking.It is a VC enterprise,which lends to ultra-high risk activities ,id.est FRAUD.

Let us say Mr A starts a business B and then takes a bank loan from a Private Bank Say HDFC bank – and then steals the money.Then what ? Then The RBI gives him the key to the door of a lower tier Private Bank,like Axis Bank – say,for working capital funding (after sinking the term loan – by diversion and over- invoicing).This money is also eaten up by A.

Then A goes to a 2nd tier state owned bank – but by now his name is flashed ONLY In the banking system.So he floats a new trading cum manufacturing company called D,and starts the entire process again.Within 1 year,he digests this money also. Then he targets the STCIL,MMMTC and MSTC and PEC to get merchant financing for transactions, as a trader or an associate and he rips them off also.

Now,the beauty is that all these Banks and other agencies,have more than Rs 900000 crores of such OUTRIGHT FRAUDS and Mr A has positioned him at a scale and a type of fraud which is far less than the rest and so,Mr A is NOT a Priority for the bank or the legal system.Now Mr A has to be creative.So he taps his trusted suppliers and other participants in the supply and value chain of Business B and D, to raise working capital loans from new banks, based on bogus financial statements – and now Mr A has a cartel – of partners in crime.So Mr A is a seed VC, who has tried and tested the banking system, and placed his confidants in a position to loot money on his behalf – who will follow the same pattern as that of Mr A

Then Mr A moves to the last tier of the Indian Banks,which is the Cooperative banks and Societies – a perpetual black hole.Here he has to just share the loot with the bank board and the local neta.The bank will be bailed out by the state

Now Mr A has invested the stolen 1 Billion USD, in land or gold or stocks and in 10 years, it is worth say USD 3-5 billion, and he now wants to “get back in the gane”.So what does he do ? He dials the banker and asks for a CDR/OTS,and the banker thinks that an angel has descended from the pole star.The entire bank staff stands in line with garlands and does bharatnatyam when Mt A descends in his Chariot.

Mr A has the interest halved or waived,has the principal loan converted into equity and then uses his OWN 3 Billion USD to route it through some FII or entrepreneur (say USD 100 million) to be a partner in the CDR.He also secures some tax concessions for the old plant.

People say ,Y did he wait for 10 years ? Simple – in 10 years, the demand of the products outstripped supply and the Indian economy and banking was busted and vulnerable. dindooo hindoo

samir sardana said...

SBP and RBI - A Dialectical Contrast - Part

But what of Company D ? Mr A says that he has redeemed his sins.So he lets the company be taken over by ARCIL, and uses his links with Netas to force some PSU to PURCHASE THE ASSETS OF CONPANY D, at the WDV and pay off the loans ! WONDERBAR !

Now Mr A will get a Bharat Ratna and be the talk of the Robber Community for decades.

But Mr A has to get back his 100 million USD in the CDR – and so,within a year he does an IPO,and his so called partner, exists his 100 Million at 150 Million,and pays 145 million in cash back to A,and Mr A sells of 5% of the entire equity of his company B,and then,he is off to a Greek Island with the female beaus of Adnan Orkut

All the above,is a part of the Indian GDP.

This is the Indian Economic story and the RBI – which is based on lies,cheating and fraud – and which was blown wide apart by COVID.dindooohindoo

Riaz Haq said...

The State Bank of Pakistan (SBP) decision of allowing commercial banks to extend cheaper loans for conversion of tube-well operations to solar power for availing the net metering facility, the power distribution companies have started receiving an overwhelming response from such consumers across the country.



https://www.dawn.com/news/1679520



Under the provisions, the tube-well connections seeking net metering on a load up to 25kW will not require permission from the National Electric Power Regulatory Authority (Nepra) for the grant of generation licence, Dawn has learnt.

The facility will not only convert most such connections on solar but also enable consumers to produce and use the electricity on their own besides selling the additional/surplus to the respective Discos. It will also control the technical and commercial losses (power losses either due to theft or technical reasons).

“The tube-well connections can be converted to net-metering but the response was not good due to considerable investment (around Rs2 to 3 million on each connection), lack of loaning facility and awareness. Now the SBP has announced a loaning facility on a six per cent markup for launching such small schemes,” explained Lahore Electric Supply Company’s Market Implementation and Regulatory Affairs Director-General Altaf Qadir while talking to Dawn.

Moreover, the increasing power tariff due to fuel price adjustment and other issues have forced consumers having tube-well connections to contact us in this regard,” he added.

The net metering project had been launched in 2016 countrywide. It allows any domestic, commercial, industrial and other consumers having at least a three-phase meter connection to be part of the power generation system by installing it on his/her premises (house, shop, factory, open spaces, etc). Under the arrangements, such a consumer may sell the additional energy to the respective power distribution company and make stocktaking (calculations) with it at the end of the month.

Since the system allows the consumers to generate electricity from one kilowatt to one megawatt, Nepra issues licences to the applicants residing in the service area jurisdiction of all distribution companies. Before issuance of the licence, the respective companies are supposed to receive, scrutinise and process such applications.

According to Mr Qadir, there are hundreds of thousands of tube-well connections in the service areas of all nine Discos including Lesco, Faisalabad Electric Supply Company (Fesco), Multan Electric Power Company (Mepco), Gujaranwala Electric Power Company (Gepco), Islamabad Electric Supply Company (IESCO), Peshawar Electric Supply Company (Pesco), Tribal Area Electric Supply Company (Tesco), Quetta Electric Supply Company (Qesco), Sukkar Electric Power Company (Sepco) and Hyderabad Electric Supply Company (Hesco).

It may be mentioned that most of such connections exist in a vast rural area of Mepco. The number here ranges between 60,000 to 70,000. Similarly, Lesco has 25,000 to 30,000 connections and most exist in the areas of its Kasur and Okara circles. Qesco, Gepco, Pesco, Hesco, Sepco and other companies also have a large number of such connections.

Answering a question Mr Qadir said Lesco has so far processed as many 6,000 net metering related applications out of which most (equaling to 100MW or so) have been issued generation licence by Nepra.

Riaz Haq said...

The Indian economy is being rewired. The opportunity is immense
And so are the stakes

https://www.economist.com/leaders/2022/05/13/the-indian-economy-is-being-rewired-the-opportunity-is-immense

As the country emerges from the pandemic, however, a new pattern of growth is visible. It is unlike anything you have seen before. An indigenous tech effort is key. As the cost of technology has dropped, India has rolled out a national “tech stack”: a set of state-sponsored digital services that link ordinary Indians with an electronic identity, payments and tax systems, and bank accounts. The rapid adoption of these platforms is forcing a vast, inefficient, informal cash economy into the 21st century. It has turbocharged the world’s third-largest startup scene after America’s and China’s.

Alongside that, global trends are creating bigger business clusters. The it-services industry has doubled in size in a decade, helped by the cloud and a worldwide shortage of software workers. Where else can Western firms find half a million new engineers a year? There is a renewable-energy investment spree: India ranks third for solar installations and is pioneering green hydrogen. As firms everywhere reconfigure supply chains to lessen their reliance on China, India’s attractions as a manufacturing location have risen, helped by a $26bn subsidy scheme. Western governments are keen to forge defence and technology links. India has also found a workaround to redistribute more to ordinary folk who vote but rarely see immediate gains from economic reforms: a direct, real-time, digital welfare system that in 36 months has paid $200bn to about 950m people.

Riaz Haq said...

Pakistan to launch digital ID wallet this year
By Daniel Tost - March 8, 2022, 6:19 pm

https://www.globalgovernmentfintech.com/pakistan-to-launch-digital-id-wallet-this-year/

Focus on unregistered citizens
As of January, 96 per cent of Pakistan’s adult (above 18) population, have a Computerised National Identity Card (CNIC), according to Islamabad-headquartered NADRA. Pakistan started rolling out its Smart National Identity Card (SNIC) in 2012 in a programme overseen by NADRA and aimed at replacing CNICs. Currently, both types of cards remain valid.

Recently, NADRA has focused on unregistered individuals (citizens without an identity card) by creating an ‘Inclusive Registration Department’. Its aim is to enhance registration, especially for women, minorities, transgender and unregistered persons. The agency targeted 80 districts with a gender gap of more than 10 per cent in registration figures. Eighteen female-only NADRA centres were opened to overcome socio-cultural barriers of women cautious about dealing with male staff. Additionally, 262 mobile registration vans and 80 ‘ManPack’ mobile units have been deployed countrywide for people living in remote areas or senior citizens who may struggle to travel. In total there are more than 700 registration centres operating countrywide and in all 154 districts of Pakistan. According to a NADRA press notice issued last month, the gender gap has been reduced by 40 per cent in targeted districts.

NADRA says it holds the largest biometric database of citizens in the world. The security of such a stock of citizen data is clearly important but the authority states that its SNIC is equipped with 36 security features, using a layering system to safeguard sensitive information.

Principles for interoperable ID
Pakistan’s move comes against the international backdrop of high-level principles to support the development of mutually recognised and interoperable digital ID systems and infrastructure having been drafted by a working group on digital identity comprising representatives from eight countries.

The 11 principles call for digital ID infrastructure to be open; transparent; reusable; user-centric; inclusive and accessible; multilingual; secure and private; technologically neutral and compatible with data portability; administratively simple; able to preserve information; and effective and efficient.

In its report, the Digital Identity Working Group (DIWG) said its goal is to enhance trade agreements and to ‘facilitate economic recovery from Covid-19, for example to support the opening of domestic and international borders’.

Established in 2020, DIWG comprises Australia, Canada, Finland, Israel, New Zealand, Singapore, the Netherlands and the UK. It is chaired by Australia’s Digital Transformation Agency.

Riaz Haq said...

Pakistan to launch digital ID wallet this year
By Daniel Tost - March 8, 2022, 6:19 pm

https://www.globalgovernmentfintech.com/pakistan-to-launch-digital-id-wallet-this-year/

Focus on unregistered citizens
As of January, 96 per cent of Pakistan’s adult (above 18) population, have a Computerised National Identity Card (CNIC), according to Islamabad-headquartered NADRA. Pakistan started rolling out its Smart National Identity Card (SNIC) in 2012 in a programme overseen by NADRA and aimed at replacing CNICs. Currently, both types of cards remain valid.

Recently, NADRA has focused on unregistered individuals (citizens without an identity card) by creating an ‘Inclusive Registration Department’. Its aim is to enhance registration, especially for women, minorities, transgender and unregistered persons. The agency targeted 80 districts with a gender gap of more than 10 per cent in registration figures. Eighteen female-only NADRA centres were opened to overcome socio-cultural barriers of women cautious about dealing with male staff. Additionally, 262 mobile registration vans and 80 ‘ManPack’ mobile units have been deployed countrywide for people living in remote areas or senior citizens who may struggle to travel. In total there are more than 700 registration centres operating countrywide and in all 154 districts of Pakistan. According to a NADRA press notice issued last month, the gender gap has been reduced by 40 per cent in targeted districts.

NADRA says it holds the largest biometric database of citizens in the world. The security of such a stock of citizen data is clearly important but the authority states that its SNIC is equipped with 36 security features, using a layering system to safeguard sensitive information.

Principles for interoperable ID
Pakistan’s move comes against the international backdrop of high-level principles to support the development of mutually recognised and interoperable digital ID systems and infrastructure having been drafted by a working group on digital identity comprising representatives from eight countries.

The 11 principles call for digital ID infrastructure to be open; transparent; reusable; user-centric; inclusive and accessible; multilingual; secure and private; technologically neutral and compatible with data portability; administratively simple; able to preserve information; and effective and efficient.

In its report, the Digital Identity Working Group (DIWG) said its goal is to enhance trade agreements and to ‘facilitate economic recovery from Covid-19, for example to support the opening of domestic and international borders’.

Established in 2020, DIWG comprises Australia, Canada, Finland, Israel, New Zealand, Singapore, the Netherlands and the UK. It is chaired by Australia’s Digital Transformation Agency.

Riaz Haq said...

SBP
@StateBank_Pak
Another milestone achieved by #SBP in the journey of digitization, as number of #Raast IDs registration crosses 10 million mark since its launch in Feb22. Aggregated value of Person to Person (P2P) Transactions using #Raast system by customers crosses Rs36bn.

https://twitter.com/StateBank_Pak/status/1526174517910986755?s=20&t=aqY9b05RSGuFWfapw2ib7w

Riaz Haq said...

#Pakistan’s new gov't faces a politically fraught decision on whether to remove a costly #fuel subsidy that helps #inflation-buffeted households but also has led the #IMF to suspend loans. The subsidy costs the government $600 million a month. https://www.wsj.com/articles/pakistan-faces-painful-choice-as-inflation-batters-economy-11652883774 via @WSJ

Prime Minister Shehbaz Sharif, who leads a coalition that took power in April, must decide whether to take the politically risky step of removing a fuel subsidy that was put in place by the previous government after the Ukraine war erupted in February. The subsidy costs the government $600 million a month.

The International Monetary Fund, which suspended the country’s lending program over the fuel subsidy, began talks Wednesday with Mr. Sharif’s government on restarting the loans.

Across the developing world, debt and fiscal budgets were already stretched by the Covid-19 pandemic before the Ukraine war led to a steep rise in energy and food import costs. An analysis by J.P. Morgan found that Pakistan is one of the most vulnerable developing countries to rising commodity prices, along with Egypt and Sri Lanka, where an economic crisis has led to power outages and shortages of basic goods.

So far, the government has kept the fuel subsidy, saying they can’t impose more hardship on the population. The price of flour jumped 42% in one week, according to government data released May 12. Inflation is the issue voters care most about, according to surveys. A poll by Gallup Pakistan in April found that of those who approved of the removal that month of former Prime Minister Imran Khan, 71% cited his government’s record on inflation as the reason.

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To shore up foreign-exchange reserves, the government is banking on Saudi Arabia and China providing billions of dollars in more loans, Pakistani officials say, in addition to the IMF.

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Saad Siddiqui, managing director for emerging-markets strategy at J.P. Morgan, said that while governments might think they are shielding their populations against price shocks with subsidies, delaying a return to prudent economic policies could result in greater economic hardship, as a delayed adjustment could potentially be even sharper.

“You have to ask yourself the question: how is the adjustment going to be made?” Mr. Siddiqui said. “Is it going to be made in a controlled way, by increasing fuel prices, which will reduce demand and therefore your import bill and revive the IMF program. Or will it be imposed by a weaker currency, which is going to impact the prices of everything and will be potentially much more disorderly.”

Riaz Haq said...

SBP
@StateBank_Pak
#SBP to launch #EasyData, an interactive data portal that allows easy access to a wide range of economic data sets. Watch live on 01 June, 2022 at 4pm @
https://www.facebook.com/StateBankPakistan

https://twitter.com/StateBank_Pak/status/1531632755146203136?s=20&t=b80t9B6KFWMv8SZek7wUIg

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‘Good quality data critical for Pakistan’s sound policy making’

https://www.thenews.com.pk/amp/777020-good-quality-data-critical-for-pakistan-s-sound-policy-making


Dr Shamshad, who is also the Chairperson of Karandaaz Pakistan (KRN), talking about the significance of credible data for policymakers, stated that the KRN working with the government, regulator and all stakeholders to realise the vision of the National Financial Inclusion Strategy and meet the targets of enhancing financial inclusion across gender and geography. “Timely and reliable statistics and data portal will play a critical role in the design of futuristic policies and monitoring of ground progress. Devising strategies can lead the country towards sustained financial progress”, she observed.

Dr Shamshad said the policymakers, development partners, corporates, researchers and academia, and entrepreneurs, all have a need for statistics on the financial sector for identifying trends, learning from successes, ascertaining gaps, and mapping a necessary course of action in order to make interventions that can reap the best dividends for the economy. “Informed decisions backed by metrics, facts, and figures are the best decisions so a sophisticated data portal, where information is available for sound decision making, is critical”, she added.

Speaking on the occasion, the SBP Deputy Governor Sima Kamil said that as a regulator of the financial sector of any country, the central bank’s reliance on credible data for making policies that are likely to trigger growth and progress are fundamental. Although there is a lot of data available out there, there is a definite need for a consolidated source that is perceived as unbiased, credible, and pro-growth, she observed.

She hoped that this data portal that has been developed by Karandaaz will serve as a credible resource for government agencies, the financial sector, industry associations, and development agencies to gather invaluable insights and evidence on the most important indicators for planning and policymaking.

Head of Development of UK’s Foreign, Commonwealth, and Development Office (FCDO) Annabel Gerry in Pakistan in her message stated that the good, reliable and easy-to-understand data was essential for measuring impact and formulation of evidence based policies.

CEO Karandaaz Ali Sarfraz, speaking on the occasion, said that the importance of data to make informed decision making identify effective public and private actions, set goals and targets, monitor progress, and evaluate impacts cannot be stressed enough. “We have endeavored that Karandaaz data portal offers a host of macro, financial and sectoral statistics in a user-friendly interface that can also be customised by the users”, he added.

The Karandaaz Pakistan launched an online data portal with aggregated data on financial services and selected socio-economic indicators for the country. The data on the portal covers segments such as demographics, national economic data, agriculture finance, financial access, and behaviors of individuals, banking infrastructure and transactions, micro, agri, and SME financing, housing finance, non-bank financial institutions (NBFIs), mobile money, and telecommunications statistics.

The portal is interactive, intuitive, visually appealing and easy to navigate. It also offers the capability to generate bespoke data dashboards and has filtering and layering functionality.

Riaz Haq said...

NADRA Launches Digital Payment System to Replace ATM


NADRA (National Database and Registration Authority) just recently announced the arrival of its new e-payment system which is proclaimed as the final blow to ATM usage around the country. Claimed to be the replacement for ATMs, the e-payment solution will allow users to make easy electronic payments.

Alongside NADRA, 1Link also played an important role in building the e-payment solution. Once widely in use, this will be Pakistan’s biggest and most fully accredited payment gateway system. NADRA adds this new venture into its already successful catalog of solutions named as ‘e-sahulat’.


https://www.techjuice.pk/nadra-launches-digital-payment-system-to-replace-atm/


With the launch, NADRA will start its mission of transforming over 17,000 e-Sahulat locations into full-featured ATMs. These locations will then also provide users with a number of different online payment options.

NADRA Chairman Tariq Malik and 1Link CEO Najeeb Agrawal signed the contract on Monday. Chairman Malik on the occasion said that NADRA for a long time has been trying to enhance its e-governance services by empowering organizations from both the public and private sectors.

““We are enhancing state capacity to deliver digital public goods and move towards electronic financial transactions for transparency and accountability. This would enable financial inclusion as well.” said Malik about the new e-payment solution.

Malik in his speech also claimed for NADRA’s e-sahulat is the most cutting-edge digital service for financial payments. Now with an e-payment solution coming into play, around 17,000 NADRA e-sahulat centers will be able to quadruple their capacity.

According to NADRA, we will soon see the e-payment platform in rural areas of Pakistan as well. Now, this is a great initiative since it will allow ease of business and increase rural contribution to the digital economy.


Riaz Haq said...

Pakistan:Insurance market grows by nearly 22% in 2021
https://www.asiainsurancereview.com/News/View-NewsLetter-Article?id=82438&Type=eDaily

The insurance industry posted gross annual premium of PKR432bn ($1.9bn) in 2021, 21.7% higher than the PKR355bn chalked up in 2020, according to data compiled by the Securities and Exchange Commission of Pakistan (SECP).

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Riaz Haq said...

5G technology to be launched next year

https://www.nation.com.pk/06-Dec-2022/5g-technology-to-be-launched-next-year

The Ministry of Information Technology and Telecommunication is likely to launch 5G technology next year in the country to cope with the challenges of the digital world. The official of ministry of IT and telecommunication said that the provision of broadband services across the country was the topmost priority of the ministry of IT. He said that the ministry of IT through the Universal Service Fund (USF) had launched some 70 projects of optical fiber cable (OFC) and broadband infrastructure development in four provinces at a cost of Rs 65 billion. “All projects are underway in far-flung areas would be completed by June next year,” he added. “In the province of Sindh alone, 20 projects of NGBSD and OFC worth Rs16.3 billion have been started so far in 20 districts, including Tharparkar, Nawabshah, Khairpur, Larkana, Badin, Jacobabad, Shikarpur, Mirpurkhas, and Dadu,” the official said. He said that projects of connectivity of the un-served and underserved communities of Balochistan, Punjab, and Khyber Pakhtunkhwa (KP) provinces had also been launched. He said, through USF aimed to connect all the citizens of the country as digitalisation had become a priority for businesses and communities. Under its Next Generation Optic Fiber (NG-OF) Network and Services programme, USF had contracted over 16,000km of Optic Fiber Cable (OFC) to benefit 31.5 million populations across the country.

Riaz Haq said...

Mobile banking doubles, internet banking grows by 51.7% in FY2021-22
As internet banking, POS, and eCommerce transactions post strong growth, the digital payments ecosystem is picking up steam

https://profit.pakistantoday.com.pk/2022/12/23/mobile-banking-doubles-internet-banking-grows-by-51-7-in-fy2021-22/

https://www.sbp.org.pk/PS/PDF/FiscalYear-2021-22.pdf

The past fiscal year has seen a massive increase in the size of the digital payments ecosystem, the State Bank of Pakistan’s (SBP) Annual Payment Systems Review for 2021-22 revealed. The report says that mobile phone banking increased by 100.4% to 387.5 million, while internet banking grew by 51.7% to 141.7 million during the year.

The impressive numbers come on the back of an important year for the ecosystem that saw a number of milestones. With the SBP backed Raast getting traction, and electronic money institutions (EMIs) gaining popularity among customers, the signs are pointing towards money quickly becoming digital. Cash transactions have also gained momentum with ATM networks proliferating and cash withdrawals from ATMs also posting double digit growth over last year.

The tools for growth

By value, mobile phone banking and internet banking grew strongly by 141.1% and 81.1%, thus, reaching to Rs11.9 trillion and Rs10.2 trillion respectively. Ecommerce transactions also witnessed similar trends as the volume grew by 107.4% to 45.5 million and the value by 74.9% to Rs106 billion.

During FY22, a total of 32,958 Point of Sales (POS) machines were deployed in the country which led to an expansion of its network by 45.8% to 104,865. The total number of transactions through POS, 137.5 million, were 54.5% higher than previous fiscal year with transaction value reaching Rs0.7 trillion growing by 56.1%.

E-commerce merchants registered with the banks increased to 4,887 in FY21-22, from 3,003 merchants during the previous year. In continuation of its efforts to promote and enhance the digital payment system in the country, SBP launched Raast Person-to-Person (P2P), which enabled payments among individuals, businesses and other entities to settle transactions in real-time. According to the report, as of June-22, there were 15 million registered P2P Raast users, carrying out 7.9 million transactions amounting to Rs 102.1 billion in value. Raast was launched in November last year.

The number of large-value transactions through the Real-Time Gross Settlement (RTGS) system of Pakistan reached 4.37 million by FY22 amounting to Rs 681.6 trillion with an annual growth of 53.3% in value. During FY22, paper-based transactions declined by 1.0% in volume though its value grew to Rs 190.4 trillion, almost 25.6% higher than last year.

According to the State Bank’s Annual Payment Systems Review, the number of conventional bank account holders increased by 4.5 million, from 63 million account holders in 2021 to 67.5 million in 2022. On the other hand, branchless banking accounts increased from 74.6 million to 88.5 million, a growth of 18.6%.

Give me the cash, but digitally

Considering cash transactions are still predominant, the ATM network in Pakistan needs to be strong to cater to needs. The ATMs network in the country also grew by 4.8% during the year reaching 17,133 ATMs.

A total of 692.3 million transactions were carried out through ATMs which amounted to Rs 9.6 trillion, 19.2% higher than FY21. Meanwhile, cash withdrawals from ATMs picked up from 577.3 million in volume and Rs7.29 trillion in value in 2020-21, to 670.6 million in volume and Rs8.6 trillion in value. That’s a growth of 16.1% in volume and 18% in value over the previous year.

Plastic money on my mind

There were 42.4 million payment cards in circulation in FY22 including 71.1% or 30.16 million debit cards; 24.3% or 10.3 million social welfare cards; 4.2% or 1.79 million credit cards and the rest were pre-paid and ATM only cards.

Riaz Haq said...

Banks’ income, assets flourish in 1HCY22

https://www.dawn.com/news/1723769

https://www.sbp.org.pk/press/2022/Pr-28-Nov-2022.pdf

Banking in Pakistan flourished during the first half of the calendar year 2022; both assets and income noted a strong increase while the balance sheet of banks expanded by 16 per cent over the same period of last year.

The State Bank issued a “mid-year performance review” (MYPR) of the banking sector for 2022 on Monday.

The review covers the performance and soundness of the banking sector for the January-June period (1HCY22).

It also covers the performance of financial markets and microfinance banks (MFBs), as well as the results of Systemic Risk Survey (SRS), which represents independent respondents’ views about key risks to financial stability.


The sustained economic activity during 1HCY22 supported the expansion of banking sector balance sheet by 16pc during 1HCY22, said the report.

A robust increase in the asset base was mai­nly driven by the flow of private sector advances and increases in investments, particu­larly government securities, said the report.

Investments rose by 22.5pc (Rs3.3 trillion) during 1HCY22. “These funds were almost entirely invested in government securities,” said the SBP report.

Investments in MTBs (market treasury bills) and PIBs (Pakistan Investment Bonds) observed a rise of Rs684 billion and Rs1.7tr, respectively.

Also, Ijara Sukuk attracted substantial bank funds of Rs838 billion in the first half of the present calendar year. Accordingly, the share of MTBs in banks’ total holding of federal government securities declined to 33.6pc by the end of June this year from 46.6pc a year ago. The share of PIBs shot up to 52.6pc from 46pc in June -2021.

“Increased share of long-term investments demonstrates the government’s strategy to improve its debt maturity profile,” said the SBP. The pace of growth in private sector advances during 1HCY22 was the highest in comparable periods of the previous three years. Improved manufacturing activity, as reflected in double-digit growth in the Large-Scale Manufacturing (LSM) index during 1HCY22, higher input prices and SBP’s refinance schemes augmented the overall flow of advances.

Individuals and the sugar sector availed a major chunk of financing, followed by the textile sector.

However, the monetary policy announced on Nov 24 had said that in line with the slowdown in economic activity, private sector credit continued to moderate, increasing only by Rs86.2 billion during Q1 FY23 (July 1 to Sept 30, 2022), compared to Rs226.4 billion during the same period last year.

This deceleration was mainly due to a significant decline in working capital loans to wholesale and retail trade services, as well as to the textile sector in the wake of lower domestic cotton output, and a slowdown in consumer finance, said the monetary policy.

Riaz Haq said...

Pakistan’s Agriculture-focused Fintech Digit++ Obtains Approval from State Bank

https://www.crowdfundinsider.com/2022/12/200398-pakistans-agriculture-focused-fintech-digit-obtains-approval-from-state-bank/


The State Bank of Pakistan (SBP), the nation’s central bank, has reportedly granted approval to the test launch of the country’s very first agriculture-focused Fintech platform, Digitt+ (providing an Electronic Money Institution or EMI permit).

Digitt+ is supported by Akhtar Fuiou Technologies (AFT), the firm revealed this past Friday.

According to the firm, the aim of this agri-Fintech app is to fully digitize the agricultural ecosystem, enable greater financial inclusion for local farmers and unbanked consumers via its tech, partnership, relationship with agri-businesses and FMCGs operating in Pakistan.

As reported by local sources, Digitt+ has teamed up with FuiouPay, an international payment solutions provider, in order to offer a market-based alternative to the traditional banking system.

As explained in the announcement, FuiouPay provides holistic enabling solutions via their 75 intellectual property licenses and proprietary software solutions.

Qasim Akhtar Khan, Founder and Chief Strategy Officer at Digitt+, noted that the firm will offer financial technology solutions to farmers residing in the country, who will have the option to open bank accounts and also gain access to credit and digital financial services – including easy bill payments, digital commerce, investments as well as fund transfers.

As noted in the update, the approval from the State Bank of Pakistan is a key milestone.

This ongoing initiative has the potential to address persistent food security issues, significantly improve yields and enhance human welfare in Pakistan, directly affecting local farmers and merchants, he stated.

Notably, Pakistan has been a significant agriculture powerhouse for many years. Agriculture employs around 50% of the nation’s workforce and also contributes approximately 25% to the GDP.

While this is considerable, the industry doesn’t have adequate access to financial services from the banking sector.

Ahmed Saleemi, CEO of Digitt+ explained that using tech to create digital financial products focusing on micro services to build a platform that should support the delivery of these solutions for the retail Agri market and corporate sector can be achieved via the provision of business tools.

Riaz Haq said...

Financial inclusion in Pakistan increases to 30% - Profit by Pakistan Today

https://profit.pakistantoday.com.pk/2023/02/08/financial-inclusion-in-pakistan-increases-to-30/


https://portal.karandaaz.com.pk/dataset/financial-digital-inclusion/1038


KARACHI: Financial inclusion in Pakistan has increased by 9 basis points from 2020 to 2022 and women’s access, specifically has hit a double-digit percentage for the first time, as recorded by a survey conducted by Karandaaz Pakistan.

As defined by the World Bank, “financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs – transactions, payments, savings, credit and insurance – delivered in a responsible and sustainable way.” This means conducting transactions through banks, mobile money and fintech.

The Karandaaz Financial Inclusion Survey (K-FIS) measures the percentage of adults above the age of 15 who report having at least one account in their name with an institution that offers a full range of financial services that is also documented by the government of Pakistan.

Following a significant jump in financial inclusion between 2017 and 2020, K-FIS recorded a substantial rise in the level of financial inclusion from 21% in 2020 to 30% of adults in 2022. Registered mobile money users more than doubled with an increase from 9% to 19%, while registered bank users also increased by 4 basis points over the same period.

By region, Islamabad Capital Territory (ICT) recorded the highest level of financial inclusion at 45%, followed by Gilgit Baltistan at 35% and Azad Jammu & Kashmir at 34%.

Looking at the division by gender, male registration accounted for the bulk of financial account registrations in 2022 with 47% having at least one registered financial account. Comparatively, only 13% of women are recorded to have at least one registered financial account. Although women’s percentage accounts for less than half of their male counterparts, the financial account registration for women has reached double digits for the first time.

Overall, the largest increase was seen in mobile money wallet users, as active usage increased from 8% in 2020 to 16% in 2022. Active usage also saw an increase in bank account holders, indicating an increase from 12% in 2020 to 14% in 2022.

Addressing the webinar held by Karandaaz Pakistan on February 7, 2023, Noor Ahmed, Director of the Agri Finance and Financial Inclusion Department of the State Bank of Pakistan (SBP) said, “Over the years, there has been significant progress on financial inclusion. Key initiatives such as RAAST have been transformative in furthering the inclusion of the marginalised.”

Karandaaz Pakistan is a not-for-profit special-purpose vehicle set up under Section 42 in August 2014. The company is the implementation partner of the Enterprise and Asset Growth Programme (EAGR) and Sustainable Energy and Economic Development (SEED) programme of the UK’s Foreign, Commonwealth & Development Office (FCDO).

Riaz Haq said...

Pakistani official praises innovation as UAE-based bank opens country’s first ‘digital lifestyle branch’

https://www.arabnews.pk/node/2315156/pakistan


Launched by Bank Alfalah, the branch seeks to provide unique digital experience and meet customers’ financial needs

Among other facilities, the branch will also provide biometrically secured digital lockers that will remain available 24/7


The top central bank official in Pakistan has praised the country’s financial sector for making technological upgrades after a private commercial bank inaugurated its first “digital lifestyle branch” in the southern Karachi port city to improve the overall customer experience and reduce the brick-and-mortar footprint earlier this week.

Launched by Bank Alfalah, a Pakistani subsidiary of a company based in the United Arab Emirates (UAE), the initiative seeks to provide a unique digital experience and meet the lifestyle and financial needs of customers.

According to the bank, the state-of-the-art branch will offer a 24/7 digital self-service banking area comprising a virtual self-service machine (VSM), biometrically secured digital lockers, cash-deposit machines (CDMs), auto-teller machines (ATMs), and tech-gadget machines along with round-the-clock Wi-Fi access, among other facilities.

The branch was launched in Karachi by Pakistan’s top central bank official on June 1.

“Governor State Bank of Pakistan (SBP) Mr. Jameel Ahmad has said that Pakistan’s banking industry was investing in technological upgrades to facilitate its customers and improve their overall banking experience,” said a statement circulated by the bank.

“He was optimistic that exciting projects like Bank Alfalah’s first digital lifestyle branch will unlock new opportunities, making banking easier to access and leading to a more financially inclusive and digitally empowered nation.”

According to the statement, Ahmad said that digitalization would entail a reduction in the brick-and-mortar footprint of the banking industry globally, adding that Pakistan was no exception.

“The governor of SBP was confident that the successful implementation of this model will show the way forward to the new entrants of the banking industry in Pakistan. In his concluding remarks, he stressed the need for a proactive approach by the banking industry in tailoring customers’ products and services based on their specific preferences and changing behavior,” it added.

The top SBP official further maintained that customers’ fair treatment and protection should be a top priority of banks.

The virtual self-service machine will allow customers to instantly open accounts, receive debit cards swiftly, and get statements printed by a video teller immediately after a transaction, the bank said.

The facility will also provide “easy-to-use and biometrically secured digital lockers” which will be accessible to customers at any time of the day or night without any staff interaction.

Bank Alfalah witnessed an exponential growth of over 95 percent in digital banking transactions with an annualized volume of over Rs3.5 trillion. The bank’s record further reveals that 77 percent of new-to-bank (NTB) account holders prefer digital transactions over conventional methods.

Over 75 percent of the bank’s transactions are now online, and 70 percent of bank accounts are opened via digital channels.

Riaz Haq said...

Visa aims for 10-fold rise in Pakistani use of digital payments | Reuters


https://www.reuters.com/business/finance/visa-aims-10-fold-rise-pakistani-use-digital-payments-2024-09-11/

Visa targets 10-fold rise in Pakistan's digital payment acceptance
Partnership with 1Link to enhance remittances and payment security
IMF deal and regional policies support Pakistan's digital payment
KARACHI, Sept 11 (Reuters) - Visa (V.N), opens new tab plans to increase the number of businesses accepting digital payments in Pakistan tenfold over the next three years, the payments giant's general manager for Pakistan, North Africa and Levant told Reuters.
The comments from Leila Serhan came as Visa announced a strategic partnership with 1Link, Pakistan's largest payment service provider, aimed at streamlining remittances into the South Asia country and also encouraging digital transactions.

Pakistan, with a population of 240 million, is home to one of the world's largest unbanked populations. Only 60% of its 137 million adult population, or 83 million adults, have a bank account, based on central bank estimates.
Visa is investing in building digital payment infrastructure in the country, aiming to make digital payments less costly and more manageable.
Currently, Pakistan has 120,541 point of sales (POS) machines, according to central bank data.
Visa intends to significantly increase this number. "Some businesses have more than one POS machine. We're aiming at ten-folding businesses' acceptance (of digital transactions)," said Serhan.
The strategy involves technology that transforms phones into payment instruments and accepting various forms of payment, including QR and card tap. Visa aims to expand beyond large cities and mainstream businesses to include smaller merchants.

The 1Link deal aims to improve the process for sending and receiving remittances, including bolstering payments security, boosting such transactions via legal channels.
As one of the top remittance recipients globally, Pakistan relies heavily on funds from overseas Pakistanis, which constitute a vital source of foreign exchange and significantly contribute to the country's GDP.
"We're really looking forward to finishing this technical integration in the coming months, and I think it's going to be a game changer for a lot of the consumers in Pakistan," said Serhan.

The partnership with 1Link will also enable 1Link's PayPak cards to be accepted on Visa's Cybersource Platform for online transactions, despite PayPak being a competitor in digital payments.
Pakistan signed a $7 billion bailout deal with the International Monetary Fund in July, which includes reforms such as raising revenue and documenting the economy.
"Digital payments are going to be at the heart of what the government wants to do from a digitization perspective, and we will continue to partner with them," Serhan said.

Riaz Haq said...

Visa’s Leila Serhan says Pakistan presents significant opportunity for digital payments


https://www.thenews.com.pk/print/1234879-visa-s-leila-serhan-says-pakistan-presents-significant-opportunity-for-digital-payments


KARACHI: Senior Vice President and Group Country Manager for North Africa, Levant and Pakistan (NALP) at Visa Leila Serhan highlighted the importance of cybersecurity measures in promoting the growth of digital payments in Pakistan during an interview with The News.

Following are excerpts of her conversation:

Q: What initiative is Visa taking to safeguard users and support partner banks to combat fraud and cybercrime in Pakistan?

A: Cyber security is a top priority for anyone in the financial services industry, especially for Visa. We provide cutting-edge artificial intelligence-powered risk and fraud management solutions to our users and partner financial institutions, which greatly assist in every step of the transaction process.

The technologies like tokenization not only enhance user experience but also strengthens security by converting the 16-digit card number into a token, significantly improving security. Visa aims to introduce tokenization technology to all its partners and the entire ecosystem to safeguard consumer data.

In Pakistan, security and fraud issues, such as social engineering, are common when making digital payments. Therefore, there is a need to educate users not to share their online transaction processing data or card information via email. Furthermore, the user card verification value is confidential and should not be shared with anyone.

Visa recently announced a strategic partnership with 1Link, the country’s largest payment service provider, to simplify remittances in the country and promote digital transactions. The partnership involves integrating the Visa Alias Directory Service within the 1LINK network to streamline incoming remittances, enhance user experience and protect sensitive payment credential information.

Remittances are crucial for the Pakistani economy, as the country is one of the top 10 remittance-receiving nations in the world, according to World Bank data. Visa has simplified the remittance process, allowing individuals whether in the United Arab Emirates, Saudi Arabia or any other market to send money back home to their parents or family using a mobile number. The Visa Alias directory facilitates fast and secure transactions, and users can conveniently send and receive money directly from their mobile phones.By providing a seamless user experience and ensuring convenience, security, and cost-effectiveness in remittance transactions, efforts are made to discourage the use of illegal remittance flows to the country. This is one of our key objectives.

Q: What efforts is Visa making to increase the acceptance of contactless payments by small businesses?

A: We are collaborating closely with banks and other stakeholders to offer customized financial products and low-cost acceptance solutions, enabling small and medium enterprises (SMEs) to accept payments in a cost-effective manner. Tap-to-phone is a key part of our strategy, and we aim to expand the reach of small and micro enterprises able to accept digital payments by 10 times. We are forming numerous partnerships to promote financial literacy, expand small businesses and enhance consumer financial inclusion.

Q: How does Visa collaborate with government entities like the State Bank of Pakistan?

A: We have had a very positive dialogue with the State Bank of Pakistan. It is great that there is an active dialogue and partnership between the government and companies like Visa in the private sector. We constantly discuss how to improve the consumer experience in Pakistan, both domestically and internationally.

Riaz Haq said...

This e-banking platform is narrowing Pakistan's financial gap | World Economic Forum

https://www.weforum.org/videos/edisonalliance-pakistan/

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https://www.sbp.org.pk/Finc/AMAscheme.html

Through the Asaan Mobile Account (AMA) platform, any Pakistani holding a valid CNIC can open a bank account digitally in any AMA participating bank, from anywhere, at any time by using the SIM of any mobile operator. The scheme allows individuals to access AMA platform using a short code i.e *2262# and make transactions, through their basic/smart mobile phone without the need for internet connectivity.

Asaan Mobile Account (AMA) platform is a revolutionary initiative undertaken by State Bank of Pakistan (SBP) and Pakistan Telecommunication Authority (PTA), in collaboration with branchless banking (BB) providers, telecom operators and other development partners. The AMA platform has been launched under the National Financial Inclusion Strategy (NFIS) that aims to facilitate general masses, especially the low income segments, to digitally open their BB accounts and use the available financial services in a swift, easy and affordable manner.